BYU Student Health Center at 1750 N Wymount Terrace Drive in Provo, Utah

Customer Reviews about BYU Student Health Center

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  Pros: staff was polite. It was relatively easy to schedule an appointment over the phone. Doctor was respectful and a good listener. Cons: website is useless. They did not bill my insurance, and I called to ask them to bill my insurance. However, that phone call was about a week ago and they still have not billed my insurance. Furthermore, they did not communicate with me at all. I visited about a month ago about some digestive problems that were causing me some serious pain. I got blood work done the same day and was told to expect a call in about a week and a half. I heard nothing after 2-3 weeks and I gave them a call. I was directed to the nurse, who did not pick up. I left a message that she has not returned. It has been more than a week since I left that message. I will probably end up going to urgent care at revere health or something. In the end, not helpful at all. Bottom line: while the staff was polite and I had a good experience, I would not return because I was overcharged and I have not made any progress towards better health. Update 11/07/2017 It has now been nearly two months since my appointment. I called again today about my insurance not getting billed and it sounds like they might actually fix it this time. Still haven't heard about my blood work, nurses still haven't picked up any of my calls.
  August 08, 2017

  by Brian Weber
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  The receptionist and nurse were kind, but my doctor and the person taking my x-rays in the urgent care center were extremely insensitive and rude. The old doctor did not even listen to my symptoms or complaints. He never even replied to my questions, he just sat there in silence. It was very obvious that he and the man taking my x-rays wanted to be done with work and go home. In fact, the man taking my x-rays said, "I need to do this quickly because I need to go home." I sat there thinking, "sorry to bother you with my pain sir." I have no desire to return.
  June 04, 2017

  by Emma Tasker

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Tomorrow: 08:00 am — 06:00 pm

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About BYU Student Health Center in Provo